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Up to date, high-level business information that is relevant to our clients and contacts, helping keep up to date on the ver-changing business world of today.

[email protected] / August 13, 2026

Check Out Memory Threads

Sustainable fashion should never mean compromising on style or comfort, which is why Memory Threads focuses on thoughtfully designed clothing made with the planet in mind. From everyday essentials to statement pieces, each item is created to help you build a more conscious wardrobe while making a positive impact. Check them out today.

[email protected] / August 12, 2026

FICA Taxes – William McKissock and Naomi Kent

“We can help businesses save almost $600 per year for each employee, by reducing their FICA taxes.”

Schooley Mitchell has the knowledge and expertise to reduce your annual FICA expenses, while maintaining or including additional benefits for your employees.

Stacey Shackleton / August 11, 2026

Letter of Reference

 

To Whom It May Concern:

I am pleased to recommend Mario Robles, Strategic Partner at Schooley Mitchell, to businesses and nonprofit organizations seeking to reduce operating expenses, identify cost-recovery opportunities, and strengthen overall financial performance. I truly appreciate his involvement in advising our shared clients.
As a professional advisor, I regularly work with organizations focused on improving operational efficiency and maximizing the resources available to support their strategic objectives. Mario provides a valuable service by helping organizations identify savings opportunities that can easily be overlooked during the normal course of business.
Through Schooley Mitchell, Mario brings specialized expertise to the review of vendor expenses, contracts, billing practices, service levels, and pricing. His work can help organizations uncover unnecessary costs, identify billing discrepancies and potential recoveries, and determine whether they are receiving competitive value from their service providers.
For organizations operating with limited staff and competing priorities, Mario provides an additional level of expertise and financial discipline without requiring management to build that capability internally. The result is a practical approach to cost management that can produce measurable value while allowing leadership to remain focused on its core business or mission.
I am pleased to recommend Mario Robles and Schooley Mitchell as a trusted resource for organizations interested in cost reduction, cost recovery, and improved expense management. Mario combines professionalism, specialized expertise, and a genuine commitment to helping his clients achieve meaningful financial results.
Sincerely,

J. Denise Huginnie
President/CEO
Impact Focus, LLC

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[email protected] / August 11, 2026

Common telecom billing errors, and how to avoid them

Telecom bills have been notorious for billing errors, ever since a 2005 Gartner study revealed up to 80% of invoices contained some kind of mistake.  

Since then, better technology and automation have improved the situation, but telecom billing errors should still be taken seriously. Even today, that number is as high as 15% 

In this article, we look at the most common telecom billing errors, and how your business can take measures to prevent losing money to them.  

How are you billed for telecom services? 

Your business’ telecom invoice is likely made up of two main components; equipment rental and usage fees. If you own all your equipment outright, then you will only need to worry about billing errors in the usage portion.  

Billing errors from the vendor.  

Many billing errors are mistakes on the vendor’s end. It’s important to scrutinize – or have a professional audit – your telecom bills for these errors. They can include: 

  • Billed for disconnected services – sometimes, after cancelling a service such as an extra phone line or data add-on, a customer may still find themselves incurring charges for the extra service they did not receive.  
  • Billed for another customer’s services – these kinds of mistakes happen and can be quite costly if not flagged. 
  • Non-recurring errors – there can be many one-time mistakes, such as incorrect service or overage charges, that are easily resolved as long as they are noticed.  
  • Tax errors – if your business operates in multiple nations, states, or regions, multiple tax laws and processes may leave you susceptible to errors you don’t understand or know to look out for.  
  • Unfulfilled credits – if you’re promised a credit or discount from an agent, it is prudent to ensure this promise has been fulfilled. 

You’re paying for the wrong plan.  

Sometimes it’s less that there is a mistake on your bill, and more that you’re continuing to pay for the wrong service for your business. This can look like: 

  • Paying for excess usage – when your plan doesn’t cover the full scope of your needs, you will end up paying costly overage fees.  
  • Paying for a plan that’s more than you need – likewise, if you are only using a fraction of your plan’s allowances each pay period, you are likely paying for a plan that is more expensive than it needs to be.  
  • One size fits all plans or bundles – some vendors only offer bundles that aren’t customizable to each customer, meaning you’re likely not paying for optimized solutions.  
  • Outdated plans – in the ever-changing, competitive world of telecom, plans and market rates change quickly, meaning the length of your contract may mean you’re paying for an out-of-date plan, and therefore, not getting fair market prices.  

What can you do to avoid overpaying? 

The best strategy to avoid overpaying for billing errors is vigilance and attention to detail.  

First, it’s important to know what you’ve agreed to pay for, so you know if you’re invoiced for a service incorrectly. This means taking the time to review your bills every payment period and asking questions about any charge you don’t recognize.  

Likewise, when it comes time to reevaluate your contract, consider shopping around. Making a change to your services can be daunting, but your business’ needs are unique, and the provider that can best accommodate that individuality will likely optimize your cost.  

If this all sounds overwhelming and time consuming, that’s because it can be. We highly recommend working alongside professionals, who have the expertise in reviewing bills and identifying errors.  

In conclusion… 

While the rate of telecom billing errors has decreased in the past twenty years, they are still prevalent enough to be concerning. However, attention to detail and proactivity can save your business significantly in the face of incorrect invoices.  

[email protected] / August 10, 2026

Featured Contact Lowell Mora of Impact CFO

Located in Arlington Heights, Illinois, Lowell Mora of Impact CFO provides CFO and strategic financial management services to businesses. His services include financial planning and analysis, cash flow management, budgeting, forecasting, business performance reporting, and strategic financial guidance to support informed decision-making and operational growth.

[email protected] / August 10, 2026

Featured Contact Ron Krit Consulting

Located in Highland Park, Illinois, Ron Krit Consulting works with nonprofit organizations, leaders, and philanthropic groups to strengthen fundraising efforts, leadership development, and organizational effectiveness. Its services include fundraising strategy, planned giving guidance, board activation, professional coaching, leadership training, speaking engagements, and donor stewardship support.

[email protected] / August 10, 2026

Featured Contact Evaporation Works

Located in Tampa, Florida, Evaporation Works has focused on wastewater evaporation for over a decade. It helps industrial operators reduce wastewater volume, meet compliance standards, and streamline operations, while building each scalable system to match site flow avoiding overbuilt infrastructure.

[email protected] / August 10, 2026

Featured Contact Corpay

Located in El Segundo, California, Corpay is a financial technology company that provides payment and expense management solutions for businesses. Its services include accounts payable automation, cross-border payment processing, corporate payment solutions, currency risk management, and expense management tools designed to support efficient financial operations.