Guestify is a fashion brand for the modern female traveler, offering stylish and versatile solutions uniquely organized by travel scenarios. Guestify’s purpose is to embolden women to feel confident, prepared, and stylish while exploring the world. Esther Ifrah is the founder of Guestify and brings over 20 years of experience in mass retail with specializations in purchasing, branding, and marketing.
March 30, 2024
To Whom It May Concern:
Schooley Mitchell of Louisa, (Lee and Marla Balaklaw) have been our business optimization consultants for many years now. Specifically, Schooley Mitchell has optimized telecom and waste for us. They have also evaluated our merchant services account and determined that our incumbent vendor is providing us with excellent pricing.
To this point, Schooley Mitchell has saved us tens of thousands of dollars. They have dealt with our wireless accounts, our internet and telephone accounts. They continue to make recommendations for optimizing our services. They obtain credits for us on an ongoing basis from our vendors, when there are mistakes on bills. When we moved from one telecom vendor to another in 2021 Schooley Mitchell obtained hundreds of dollars in credits from our former vendor.
In terms of waste, they helped us with the evaluation of our dumpster costs. They recommended a new vendor and oversaw the implementation of those services. When inflation caused prices to go up with our new vendor, they renegotiated with the new vendor to keep costs in line and below what we had been paying previously. When there was a billing error where costs were billed, that should not have been, Schooley Mitchell stayed on top of the vendor and got the billing corrected. Then they obtained a credit of over $1200.00.
As important as the monetary savings have been, Lee and Marla have saved us a great deal of time so we can remain focused on our flooring business. We appreciate the time and effort that they put in to look out for our best interests. They provide great customer service for us.
I highly recommend that other businesses engage Schooley Mitchell of Louisa to reduce their costs, enhance their services, and save them time with their knowledge.
Sincerely,
Sam O’Krent
President
To Whom it May Concern,
I am happy to give a testimonial to Jeremy Hellman and his team at Schooley Mitchell. As a restaurant owner, I am usually focused on my customers and our food, so I was certainly intrigued when Jeremy offered to look for ways to keep my costs down, with no risk to me. Dealing with all of our vendors can be very time-consuming, not to mention confusing, so I appreciated the offer to take this off my plate. The process was painless -all we had to do was provide copies of our bills and they did all the rest.
They reviewed two expense categories for us, first was our phone/internet/TV services last fall and then recently our paper supplies, such as pizza boxes and take-out containers. Their original review of our phone/TV/internet identified small savings but I also appreciated the fact that they highlighted an early termination clause in the contract with my current vendor and recommended I wait for that to lapse rather than pushing me to change vendors immediately. By the time our termination clause ended, Verizon and Comcast had changed their prices such that we had no savings to be gained unfortunately. Even so, I was certainly appreciative of the work the team at Schooley Mitchell did and it did not cost me a penny!!
The consulting team at Schooley Mitchell recently completed their second analysis for us which was our paper products and provided us with detailed recommendations for cost-saving measures that would save us over 17% per year compared with our primary vendor. Jeremy and his colleagues walked me through their analysis in detail, which was very helpful and informative too. The process was very straight-forward and I certainly recommend other restaurant owners give Jeremy Hellman and Schooley Mitchell a try. Their team of experts will provide you with invaluable insights and recommendations that can help you save money and improve your business operations.
Sincerely,
Frank Maglio
April 12, 2024
Re: Business Recommendation
Gupta Permold Corporation is a world class manufacturing company with 4 divisions focused on a breadth of manufacturing from aluminum casting and CNC machining, to patented and branded consumer goods products in the storage and organization space under its diamondLife brand. diamondLife is the largest online metal pegboard manufacturer and retailer in the world.
I am pleased to write a testimonial for Marc Schwalb and his team at Schooley Mitchell for being a tremendous resource for our business regarding their assistance in managing operational costs through pricing and contract negotiations. Marc was brought to my attention by one of our trusted business partners and so we entertained a meeting to see if Schooley Mitchell could help our business. As we thought there could be savings to be found with our current suppliers but not having the time or expertise to take a thorough look ourselves, it only made sense to give Schooley Mitchell an opportunity as it was a no-cost no-obligation audit.
We started out having Schooley Mitchell evaluate our waste expenses. To our surprise, they were able to find us 47% savings without having to switch suppliers, resulting in thousands saved. We then had Schooley Mitchell look at our telecom expenses, including our wireless plan. It was another success story whereby 22% savings was found, again without us having to change any of our suppliers. After two good experiences, we moved on to an area where we have a considerably high spend, which is small package shipping and less than truckload shipping costs. Here, Schooley Mitchell found 15% in savings, which has had the greatest impact on our business as this ended up saving us six figures on an annual basis, again without having to change suppliers.
Another aspect of our relationship with Marc and Schooley Mitchell is that they do not just reduce pricing, but they have an ongoing monitoring system to help find billing errors for which they then seek refunds on our behalf. The monitoring system is particularly helpful regarding shipping, as Schooley Mitchell reviews our invoices weekly, and then sends us e-mails regarding issues we may need to address. They also continue to monitor the marketplace to find more savings, which they have done with shipping and waste during our agreement. We are continually in a place of being optimized because of their handle on the marketplace. They have also been a great asset in terms of helping us in other areas as well. For example, they have been looking into optimizing costs with our packaging supplies vendors. We have been pleased that the response time is excellent with Schooley Mitchell. We feel treated as a high priority as efforts are made to get back to us very quickly and they will provide reports that their analysts can put together, which saves myself and my staff a great deal of time.
So, it is without hesitation, that I endorse Marc and his team at Schooley Mitchell to help your company with cost reduction pricing and contract negotiation, monitoring of your expenses and being a strategic asset to help contribute to making well-informed business decisions. I’m more than happy to tell you more about Marc and his team if you would like.
Sincerely,
Anil Gupta
March 28, 2024
My company, Barrett School of Music has only been working with William and his team at Schooley Mitchell for a few months, but the positive impact on our operations and finances is already easy to see and feel.
Although we have internally attempted to negotiate on several occasions with our merchant service provider, we have never had any luck. In fact, those conversations have been drawn out with no clear standardization and poor customer service. Utilizing Schooley Mitchell has entitled us to huge savings on a monthly basis, which will only increase as our company grows.
Another major win here is the fact that William’s team now handles all communications with our merchant service company. We never interact with them now, and Schooley Mitchell acts as a watchdog, looking for better deals and continuing to negotiate on an appropriate timeline with our provider.
We have loved working with William’s team and will look for additional areas where we can further utilize Schooley Mitchell.
Laura Hollis
Founder and Owner
Barrett School of Music
Tampa; 813-999-2829
Miami: 305-976-6267
[email protected]
Are you interested in an amazing time out with your family and/or friends that includes an exciting atmosphere, incredible entertainment, and great food/drink options, all at an affordable price? Then check out an ECHL game. With 28 teams in 20 states and two Canadian provinces, chances are there’s a great experience waiting for you pretty close to home.
To Whom It May Concern:
Schooley Mitchell of Louisa (Lee and Marla Balaklaw) has been our business optimization and cost reduction specialists for ten years, for our nursing home. We keep renewing with them, because they keep performing for us. They have saved us tens of thousands of dollars over time on telecom. In the last three years they have started optimizing waste costs for us, including dumpsters, shredding. and medical waste. They saved us tens of thousands of dollars more in the waste cost segment.
Schooley Mitchell’s persistence in staying on top of vendors and making sure that the vendors charge us what is contracted, has been a huge help to us over time. Vendors don’t seem to be able to maintain contracted prices, and Lee and Marla hold them to task. Our cell phone costs have been optimized, and Lee and Marla have assisted us with cell phone upgrades. They have had upgrade fees waived, and obtained below retail cost pricing for us.
Schooley Mitchell also monitors our internet bandwidth utilization. Recently they found our bandwidth utilization had jumped up. They got our IT vendor involved to track down the issue, and bring utilization back to normal.
Lee and Marla have created a succession plan for us for our old phone system, just to be ready, if something happens to it. They have also optimized our television costs, and are keeping our TV vendor in line. They also recently handled a problem for us, with our internet service provider during an internet outage.
I highly recommend other medical entities, and businesses hire Schooley Mitchell to deal with their cost and service issues in different cost categories that they cover.
Sincerely,
David McKenzie Jr
Administer, The Jordan Center
To whom it may concern,
It is with great pleasure that I write this letter in recognition of the amazing services provided by Call Center Connect, a distinguished telecommunications company offering exceptional call center services to businesses across various industries.
Call Center Connect, a women-owned enterprise, prioritizes building personal connections with each client, ensuring their needs are met with precision and care. With a commitment to excellence, they provide round-the-clock support, 365 days a year, through its team of friendly live receptionists.
Their off-premise extension of office services guarantees accurate call handling, message delivery tailored to client preferences, and comprehensive call monitoring for quality assurance. Call Center Connect’s flexibility in dispatch methods, including phone calls, faxes, emails, and more, ensures seamless communication tailored to individual business needs.
In addition to its wide range of services, Call Center Connect specializes in supporting industries such as oil and gas and healthcare. Their expertise in managing service alarms for well sites and compressors, combined with a deep understanding of industry-specific protocols, positions them as a trusted partner for businesses in these sectors.
For medical professionals seeking efficient and reliable communication solutions, Call Center Connect offers specialized medical phone services, enabling healthcare providers to deliver exceptional care to their patients with ease.
Call Center Connect stands out for its dedication to client satisfaction, industry expertise, and personalized approach to communication solutions. I wholeheartedly recommend its services to any business seeking to enhance its communication infrastructure and elevate the customer experience.
Sincerely,
Laura Fitts
Strategic-Partner
Schooley Mitchell
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