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Brittany Powers / March 25, 2024

Letter of Recommendation for Call Center Connect

To whom it may concern,

It is with great pleasure that I write this letter in recognition of the amazing services provided by Call Center Connect, a distinguished telecommunications company offering exceptional call center services to businesses across various industries.

Call Center Connect, a women-owned enterprise, prioritizes building personal connections with each client, ensuring their needs are met with precision and care. With a commitment to excellence, they provide round-the-clock support, 365 days a year, through its team of friendly live receptionists.

Their off-premise extension of office services guarantees accurate call handling, message delivery tailored to client preferences, and comprehensive call monitoring for quality assurance. Call Center Connect’s flexibility in dispatch methods, including phone calls, faxes, emails, and more, ensures seamless communication tailored to individual business needs.

In addition to its wide range of services, Call Center Connect specializes in supporting industries such as oil and gas and healthcare. Their expertise in managing service alarms for well sites and compressors, combined with a deep understanding of industry-specific protocols, positions them as a trusted partner for businesses in these sectors.

For medical professionals seeking efficient and reliable communication solutions, Call Center Connect offers specialized medical phone services, enabling healthcare providers to deliver exceptional care to their patients with ease.

Call Center Connect stands out for its dedication to client satisfaction, industry expertise, and personalized approach to communication solutions. I wholeheartedly recommend its services to any business seeking to enhance its communication infrastructure and elevate the customer experience.

Sincerely,

Laura Fitts
Strategic-Partner
Schooley Mitchell

 

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Brittany Powers / March 19, 2024

Check Out ALPCO

If your company is involved in life science research and you need to easily access assays, products, and other tools that are essential to your work, ALPCO is the company to trust. They’ve been developing and distributing the highest quality life science solutions for over 30 years.

Brittany Powers / March 18, 2024

Featured Client Dash

If you are a sports fan looking for that signature item to add to the room in your home dedicated to your fandom, DASH is the best place to find it. Whether it’s a signed specialty jersey, a used piece of equipment, a custom poster, or even something you’d never think of, DASH makes it so easy to get in on the bidding, even if you’re nowhere near the stadium/arena.

Brittany Powers / March 15, 2024

Letter of Recommendation from TIGHTCO

To whom it may concern,

I have known Rod Holter for over 25 years and was delighted to hear that he was representing Schooley Mitchell, and could potentially achieve savings for my business. I knew we could trust Rod and his team to provide this service with professionalism and care that would be meaningful to my business.

Operating a multi-site manufacturing operation has a unique set of challenges. These challenges all too often can distract my team from getting the best value with some of our overhead suppliers. In fact, we simply do not have the data to know what the best deal may look like, but we discovered that Schooley Mitchell does.

Rod’s team analyzed 8 cost categories by reviewing our supplier invoices to determine whether savings could be found. The process is truly seamless for the client. All that was required was a quick conversation about our set up, access to our invoices and contracts, and then Schooley Mitchell did all the work from there.

My confidence was proven spot on when Rod came back to me and presented the report showing that Schooley Mitchell was able to identify more than six figures in annual savings. These savings allow us to better serve our customers and staff, which means a lot to our business.
We are very happy with the work Rod and his team at Schooley Mitchell have done for TIGHITCO and strongly recommend any business or organization take advantage of their services and partnership.

Sincerely,

Mark Withrow,
President & CEO, TIGHITCO

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Brittany Powers / March 14, 2024

Testimonial Letter From Claggett & Sons Inc

To whom it may concern,

As a General Contractor in Central Ohio, our business is always on the go and always looking for ways to make this business run much smoother. Jim Lichtenberg from Schooley Mitchell has worked tirelessly to make sure we have options that will make us run much more efficiently as well as save money.

A little over a year ago, we were looking for a credit card processing solution. Since we are not a retail establishment, the difficulty with this is finding a processing company that would not charge an outlandish fee on the months we didn’t have any transactions. Recently, we ran into a snag where we sent a rather large amount through, and the processing company flagged it. However, this is where the story gets more interesting. Because we hadn’t been with the processing company long enough to know these kinds of procedures, the email telling us that ·we had a flagged transaction went to the spam folder.

I quickly brought Jim in on this snafu, and he walked beside me every step. He stayed on top of all the communications, touching base with me on a regular basis to make sure I had what I needed and also to make sure I knew he was more than happy to go to bat for me.

It took a little over two weeks to sort out, and Jim was a huge part of the resolution. It is a pleasure to do business with someone who cares about MY business as if it were his own and I highly recommend Jim to help support your business as well.

Thanks, Jim!

Sincerely,
Renae Spurgeon,

Office Manager Claggett & Sons, Inc.

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Brittany Powers / March 13, 2024

Troy Chamber of Commerce – Women Owned Business Feature

I am absolutely honored and humbled to be highlighted by the Troy Chamber of Commerce as a successful women owned business.

Question : What’s the one thing every woman in their career should know?

Jill’s Answer: “Don’t be afraid to make mistakes – this fear will hold you back. If you aren’t making mistakes, you aren’t taking enough chances. Take the chance, regardless of the outcome you will be better for it. You will learn some wonderful lessons and some heartbreaking lessons, both will help you grow into the woman you are capable of being.”

Brittany Powers / March 12, 2024

Testimonial Letter from Andrews, Tackett & Associates

To Whom It May Concern:

Schooley Mitchell of Louisa, Lee and Marla Balaklaw, have been our telecom consultants for many years. When we moved to a new office several years ago, they handled all of the telecom issues of moving multiple accounts. This was complex, and involved interacting with our IT support company, and the different vendors. They made this seamless for us.

They have kept a close eye on our costs over the years, and kept our pricing fairly low. If there is an outage, we call them and they handle notifications to the vendor as well as follow up calls until service is restored. In 2022 alter an outage by our internet service provider, they evaluated our options for changing vendors, as well as what we could do for backup internet. They gave us several different options and the costs involved, so that we could make an informed decision.

In the past Schooley Mitchell has evaluated our merchant services costs for us as well. We had a co-responding relationship with our merchant services vendor. For that reason, we elected not to move forward with the alternative vendor that they suggested. It was useful to know the difference, between what we were paying for merchant services, and what we could be paying for merchant services.

Lee and Marla also evaluated our home internet services in the past for us, and save us money.

Over time, even with our small accounts, Schooley Mitchell has saved us several thousand dollars and saved us a great deal of time, while we are busy focused on our core business. I would highly recommend that other businesses engage Schooley Mitchell to save them money and time, with their knowledge and expertise.

Sincerely,

Danny Tackett
CEO

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Brittany Powers / March 6, 2024

Mississauga Board of Trade Event – Speaker Hon. Peter Bethlenfalvy MPP, Ontario’s Minister of Finance

I had the privilege of attending the Mississauga Board of Trade event featuring the Hon. Peter Bethlenfalvy MPP, Ontario’s Minister of Finance. Minister shared invaluable insights into the fiscal priorities and it was inspiring to witness their dedication to shaping a prosperous economic future for Ontario!

The event also provided a fantastic opportunity to network and connect with fellow professionals, entrepreneurs, and community leaders who share a passion for driving change in our business community.

I’d like to express my gratitude to the Mississauga Board of Trade for organizing such a meaningful event that brings our community together to discuss important issues and foster collaboration.

Checkout some photos from the event below!

 

 

Brittany Powers / March 6, 2024

Mississauga Board of Trade Awards

I was so proud to be part of the Mississauga Board of Trade’s awards night recently. It was great to be a part of the vibrant energy of the event and witness the accomplishments of local businesses in the Mississauga region. I was especially glad to be part of the celebration recognizing individuals and organizations for their dedication and achievements. I’m incredibly honored and excited to be nominated for business person of the year award. Congratulations to all the inspiring and hard-working nominees and award winners!