Located in Detroit, Michigan, Warner Norcross + Judd LLP is a law firm that provides legal counsel to businesses, organizations, and individuals across a variety of industries. Its services include business and corporate law, litigation, labor and employment law, real estate law, intellectual property, estate planning, and tax-related legal services.
Located in London, Ontario, and headquartered in Vancouver, British Columbia, Pace Creative was founded by Stefanie Curtis and provides brand storytelling, identity design, and strategic content marketing services. It takes a content-driven approach to developing cohesive brand identities, messaging, and communication strategies for enterprise organizations, B2B companies, manufacturing, high-tech, defence, and government institutions.
To whom it may concern:
I am pleased to recommend Ricky Trigalo of Life Changing Wellness in Sunnyvale, California. Ricky is a knowledgeable functional medicine practitioner and nutritionist who takes a personalized, whole-body approach to wellness. Her focus on identifying underlying factors and developing individualized strategies makes her a valuable resource for individuals seeking meaningful and sustainable improvements in their overall well-being.
Ricky offers personalized nutrition guidance, functional testing, lifestyle recommendations, targeted supplementation, stress management, and wellness support focused on areas such as gut health, hormones, thyroid function, energy, sleep, and metabolic health. She uses advanced functional testing and detailed analysis to better understand individual needs before creating tailored, phase-based wellness protocols.
A particular strength of Ricky is her dedication to providing thoughtful and individualized guidance. She takes the time to understand each person’s goals and circumstances, explains her recommendations clearly, and develops practical strategies involving nutrition, lifestyle habits, stress management, and other wellness practices. Her professionalism, knowledge, and compassionate approach reflect a genuine commitment to helping others achieve lasting wellness.
I highly recommend Ricky Trigalo of Life Changing Wellness. Her expertise, attention to detail, and dedication to individualized care make her a valuable resource for those looking to better understand their wellness needs and develop sustainable habits.
Sincerely,
Aneetha Vijay
Optimization Specialist
Schooley Mitchell
To whom it may concern:
I am pleased to recommend United Surface Preparation, a leading specialty industrial distributor headquartered in Anoka, Minnesota. With decades of industry experience, it provides abrasive, surface preparation, equipment, and industrial supply solutions to businesses in metalworking, woodworking, foundry, concrete, and other industries.
United Surface Preparation offers a comprehensive range of products and services, including abrasives, blasting equipment, air tools, safety products, vibratory equipment, concrete grinding and polishing equipment, tool repair, equipment rentals, preventative maintenance, process improvement, and skills training. It also provides vendor-managed and consigned inventory programs designed to reduce administrative demands, minimize shortages, and improve operational efficiency.
A particular strength of United Surface Preparation is its knowledgeable and experienced team. Its professionals have extensive industry training and specialize in helping customers identify effective products, equipment, and processes for their specific applications. Their expertise and responsiveness demonstrate its dedication to providing dependable service and practical solutions.
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Sincerely,
Nick Vetrano
Strategic-Partner
Schooley Mitchell
To whom it may concern:
I am pleased to recommend SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle, a professional cleaning and restoration company serving Elk Grove Village, Illinois, and surrounding communities. It provides comprehensive residential and commercial services designed to help property owners recover from unexpected damage while minimizing disruption and restoring properties efficiently.
Its services include water and fire damage restoration, mold remediation, storm and disaster cleanup, construction, commercial restoration, specialty cleaning, and general cleaning. It also provides sewage cleanup, biohazard services, carpet and upholstery cleaning, air duct and HVAC cleaning, odor removal, document restoration, and roof tarping and board-up services. It is available 24/7 to respond to emergencies.
A particular strength of SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle is its highly trained and experienced team. The team is committed to providing efficient, knowledgeable, and professional service while helping customers navigate challenging property damage situations.
I highly recommend SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle. It combines a comprehensive range of services with a skilled and dedicated team prepared to respond around the clock, making it a valuable resource for residential and commercial needs.
Sincerely,
Neil Schwan
Strategic-Partner
Schooley Mitchell
To whom it may concern:
I am pleased to recommend Meg Altemus of First Commonwealth Bank in Greensburg, Pennsylvania. Her expertise and professional approach make her a valuable resource for businesses seeking dependable banking and treasury management support.
Through First Commonwealth Bank, Meg can assist businesses with a range of treasury management solutions designed to improve financial efficiency and cash flow management. These services include cash management, electronic payments, receivables solutions, fraud protection, account management, and other tools that help businesses manage their finances securely and effectively. Her ability to understand business needs and connect clients with appropriate solutions demonstrates her commitment to providing practical financial guidance.
A particular strength of Meg is her extensive knowledge and experience in business banking, treasury management, lending, and financial services. Her professionalism, responsiveness, and dedication allow her to provide thoughtful guidance tailored to the unique needs of each business. Meg’s ability to understand financial challenges and recommend practical solutions demonstrate her strong commitment to helping business clients achieve their goals.
I highly recommend Meg Altemus of First Commonwealth Bank. Her expertise, professionalism, and dedication make her a valuable financial resource for businesses seeking effective banking and treasury management solutions. Meg takes the time to understand each client’s needs and provides thoughtful, personalized guidance designed to support their financial objectives and long-term success
Sincerely,
Marc Schwalb
Strategic-Partner
Schooley Mitchell
To whom it may concern:
I am pleased to recommend George Moving & Storage, a full-service moving and storage company located in Freedom, Pennsylvania. With decades of experience serving households and businesses, it provides dependable relocation solutions tailored to the specific needs of each customer. Its commitment to personalized service and efficient planning makes it a respected resource for moving and storage needs.
George Moving & Storage offers residential and commercial moving, long-distance and international relocation, specialized moving, logistics, warehousing, and storage services. It can also provide packing, custom crating, furniture protection, home delivery, and specialized transportation for sensitive or high-value items. Its broad range of capabilities allows it to accommodate moves of varying sizes and complexities.
A particular strength of George Moving & Storage is its experienced and professional team. Its moving crews are thoroughly trained and committed to handling customers’ belongings with care, efficiency, and professionalism. They work closely with customers to develop customized moving plans and strives to make the relocation process as organized and stress-free as possible.
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Sincerely,
Marc Schwalb
Strategic-Partner
Schooley Mitchell
If you’re a large or small business, nonprofit or entrepreneur, you should check out Saugeen Shores Chamber of Commerce. Its connections help to provide opportunities and resources that can help you achieve your business goals and create valuable connections. Visit the website to learn more information about how it can help you and your business!
As more and more applications are found for AI in business, some industry leaders are finding that customers may appreciate the human touch more when it comes to customer service. From experts like Gartner and Pew Research, in this issue of The Pulse, we take a look at the findings.
According to Pew Research Center, around half of U.S. adults use chatbots to some extent in their regular life. Additionally, 38% of employed Americans reportedly use chatbots for tasks at work. For this reason, it’s no surprise that companies are investing significantly in AI tools.
However, at the same time, consumer skepticism and data concerns are also a growing trend among the general public. Around two thirds of people feel AI is advancing too quickly, and thus may feel uneasy about seeing it in all aspects of life. Likewise, an overwhelming 71% of Americans believe AI will make their personal data less secure.
When using AI tools in customer service situations, these concerns need to be front of mind.
If your business is adopting an AI chatbot for customer service, Gartner recently released some critical research that you may want to keep in mind. They have found that customers – both B2C and B2B buyers – are open to using customer service chatbots as part of their experience, however, 73% wouldn’t use one again following a negative experience. Meaning, your business likely has only one shot to leave a good impression in these scenarios.
This doesn’t just apply to experiences with your business, either. Customer hesitation towards a chatbot can stem from previous experience with other businesses’ tools. For example, Gartner found that despite 49% of respondents claiming willingness to use a company’s customer service chatbot, in practice, only around 7% did during their most recent service interactions.
According to the research, “if chatbots have previously misunderstood their issue, provided generic information or made it harder to reach a person, customers are more likely to choose another channel.” This includes, notably, switching to a third-party chatbot, rather than the company-provided option.
This reflects a risk to your ROI in a customer service chatbot. One bad impression, even with a platform that isn’t connected to your business, could mean you’re spending money on a tool customers don’t want to use. Even if you improve the tool over time, they may be hesitant.
One of the biggest frustrations customers appear to have with customer service chatbots is being kept away from a human agent. Gartner suggests that the successful tools are the ones that “prioritize reliability over reach” by consistently resolving “a targeted set of issues” and “serve as seamless connectors to human support.”
If your business is looking to adopt a customer service chatbot, it’s important to proceed with caution and strategy. Despite general consumer AI adoption, these tools can be hit or miss with customers, according to Gartner research.
Located in Newmarket, Ontario, Job Skills is a community-based employment and training organization that provides employment, employer, business, and newcomer services. Its programs include job-search assistance, resume and interview preparation, employment counselling, career development, recruitment support, hiring events, and self-employment and entrepreneurship services.
