OUR LATEST INSIGHTS

Up to date, high-level business information that is relevant to our clients and contacts, helping keep up to date on the ver-changing business world of today.

Cal Wilson / July 26, 2022

Check out Lubrication Station!

I recently got my vehicle’s oil changed at locally owned Lubrication Station for the first time. What a great experience! The attendant checked my cabin air filter – no other quick lube shop has ever taken the time to do that. The friendly staff provided valuable insight and did not upsell. I have found my new go to spot!

Terri Braun / July 15, 2022

Featured Contact Chris Mizell at State Farm

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Chris Mizell is a State Farm agent with over 20 years of experience in the insurance and financial industries. He is committed to providing a variety of quality insurance options to his clients, including auto, homeowners, business, life, and even pet insurance.

Joe Weppler / July 15, 2022

SM Spotlight OK Tire Owen Sound

Every town needs mechanics. The average automotive repair & maintenance facility has a low barrier to entry, and tons of competition. Since there are only so many unique services a facility can offer when it comes to maintaining your vehicle, getting and retaining customers often comes down to plain old customer service. 

“Everybody says they’re the best at customer service,” said Dave Booy, owner of OK Tire Owen Sound. “But how do you actually apply that?”  

For Dave, it’s all in the communication.  

“After you’ve been in and we’ve done a phenomenal job communicating with you and great work on your vehicle, we follow up and make sure you’re satisfied,” he said. “If you’re not, we catch it fast and make it right.” 

OK Tire Owen Sound is the largest automotive repair and maintenance facility anywhere in the Greater Owen Sound Area. Originally founded as a tire dealer in the early 1980s by Brian Pickett, the shop moved locations and began expanding services to include oil changes, brakes, steering and suspension, and exhaust. When Brian sold his business to Dave, the first item on his list was to expand the mechanical side of things without diminishing their tire sales. 

After some initial expansion, Dave made the decision to begin operating as an OK Tire to take advantage of their national brand.  

“OK Tire had the national identity, national warranty, better buying programs, larger groups for training, more heads to put together to approach industry issues — I’ve had no regrets choosing them.”  

Dave was born into the mechanical world, learning all the work of a licensed technician in his father’s shop. As he grew older, he developed an interest in business. He decided he didn’t want to turn wrenches as a mechanic, but he enjoyed the business side and told his dad he’d like to work with him.  

“Dad told me to go get a degree and work somewhere else for two years,” Dave said.  

Today, Dave’s business has six techs and three counter staff, a very loyal client base, and the best reviews for automotive repair in the area. Since purchasing the business, Dave has seen their capacity almost double, renovating their existing building to add several more service bays. 

“I love seeing my team work as a unit,” he said. “We’ve tried to instill a culture where everyone works together and is equally important.”  

Dave and his wife Rebecca are also active in the community, sponsoring a local hardball team as well as a scholarship for a local private school. The shop is also partnered with OSHaRE, a local non-profit that provides meals to those in need. Rebecca sits on the board and serves meals with the kids, and the shop sponsors their vehicle to make sure it always remains delivery-ready.  

Dave hopes to continue growing his business to best serve his community and the rapidly emerging technologies of the automotive industry.  

“It’s a really exciting time in vehicles,” he said.  

If you’re interested in learning more, check out their website at www.oktire.com/stores/ok-tire-owen-sound, or just stop by to say hello, grab a coffee, and get a free car wash with your next service!  

Terri Braun / July 14, 2022

Recommendation for Todd Philie at Southcoast Marketing Group

To whom it may concern:

I am more than happy to write a letter of recommendation on behalf of a great businessperson, Todd Philie. Based out of Mattapoisett, Massachusetts, Todd is the highly skilled and talented owner of Southcoast Marketing Group.

For more than 25 years, Southcoast Marketing Group has been a full-service branding, advertising, marketing, public relations and digital agency that delivers unexpected solutions to create positive change for its clients. It also provides affordable social media management services and website design and development.

Todd goes above and beyond for each and every one of his clients. He doesn’t just offer some cookie cutter plan – he takes the time to get to know his clients and their business in order to create a customized plan that benefits them. He strives to be as accessible as possible, and he is always happy to answer any questions clients may have.

I recommend Todd Philie and the entire team at Southcoast Marketing Group without hesitation to anyone looking for quality marketing services. With them, you can count on exceptional results at a price that won’t break the bank, every time.

Sincerely,

Bryan Berry
Business Optimization Specialist
Schooley Mitchell

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Cal Wilson / July 14, 2022

Recommendation Letter for Fiber Dynamics

To whom it may concern,

Recently, we have added Fiber Dynamics to our client list at Schooley Mitchell. Instead of struggling with rising costs, they engaged Schooley Mitchell to attack the challenge head on.

During the process, we have found the team at Fiber Dynamics to be very professional and a pleasure to work with. PJ Tos, the General Manager, is eager to grow the business and has made noticeable improvements to the business.

During the tour of the factory, the workforce was very engaged, and the housekeeping was best in class. Both of these attributes are key in assuring they product they build will meet or exceed their customers’ expectations in both quality and delivery.

If you are looking for a best-in-class composite business to supplement your supplier base, I would be sure to give Fiber Dynamics a close look.

Sincerely,

Rod Holter

Strategic-Partner, Schooley Mitchell

 

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