OUR LATEST INSIGHTS

Up to date, high-level business information that is relevant to our clients and contacts, helping keep up to date on the ver-changing business world of today.

/ September 30, 2025

Why Being on Time Matters More Than You Think

The dictionary defines punctuality as “the fact of arriving, doing something, or happening at the expected or correct time and not late”. But in the workplace, it means more than that. It says more about you than you realize.

Punctuality and Professional Image

Being punctual reflects discipline, responsibility, and respect for others’ time. It shows commitment not just to the task, but to the team and the company you are in. When you arrive on time, you signal that you value your colleagues’ time and the collective work. On the other hand, frequent lateness can give the impression of a lack of commitment and disrupt working dynamics.

Why Punctuality Matters?

Punctuality goes beyond just meeting a schedule. It shows reliability and a strong work ethic. While being punctual can set a positive tone for the day and build trust, tardiness can harm productivity, affect morale, and damage your professional relationships.

This is especially true for managers and leaders, as they must set the example for others. When a leader arrives late or doesn’t prioritize punctuality, it sends a message to the team that being on time isn’t that important. Leaders who model punctuality foster a culture of respect and professionalism, creating an environment where everyone understands the value of time.

The Risk of Appearing Tardy to Clients

Being tardy carries many risks, and appearing late to clients goes beyond a minor inconvenience. When a client is waiting for you, they trust that you value their time and are committed to the meeting. Arriving late, even by a few minutes, not only undermines that trust and damages your personal reputation, but it can also reflect poorly on the company as a whole, potentially jeopardizing deals or future opportunities. Punctuality demonstrates respect, reliability, and professionalism, all of which are essential for maintaining strong client relationships.

Tips for Improving Punctuality

Improving punctuality can be simple:

  • Plan ahead: Prepare for the next day in advance.
  • Use reminders: Leverage apps to track appointments or simply add more alarms to your list.
  • Create a routine: A consistent morning routine can save you time.

Conclusion

Being on time is a simple way to show you’re professional. It means you respect your coworkers and care about your team. When you make punctuality a habit, people will see you as reliable and committed. Try waking up a bit earlier, you’ll be glad you did!

[email protected] / September 29, 2025

Featured Client 360 Coin Group

Located in Austin, Texas, 360 Coin Group is a dealer specializing in coins and precious metals, including gold, silver, platinum, and palladium. It focuses on rare coins, bullion, and related items, offering in-store shopping, delivery, and free appraisals by appointment.

[email protected] / September 29, 2025

Featured Client PiP Dental Partners

Located in Issaquah, Washington, PiP Dental Partners is a dental service organization specializing in supporting pediatric and orthodontic practices. It offers a range of services including marketing, human resources, discounted dental supplies, and financial reporting and analysis to affiliated practices. Its network aims to enhance operational efficiency and provide comprehensive support to dental professionals.

[email protected] / September 29, 2025

Featured Client City of Monticello

Located in Wright County, Minnesota, the City of Monticello provides municipal services such as water, garbage, recycling, and sewer utilities. It also manages infrastructure maintenance through its Public Works Department and operates the Monticello Community Center, which offers recreational programs and community events.

[email protected] / September 26, 2025

Check Out Wadsworth Control System

 

Are you looking to take control of your greenhouse environment with precision and ease? Wadsworth Control System is a leader in innovative greenhouse automation and energy-saving solutions tailored to growers’ needs. It empowers you to maximize efficiency with proven technology and expert support.

[email protected] / September 26, 2025

Check Out SimpsonWigle LAW LLP

Are you looking for trusted legal guidance backed by proven expertise? SimpsonWigle LAW LLP is a leading full-service firm that delivers strategic, results-driven solutions to businesses and individuals across Southern Ontario. It is committed to protecting your interests with clarity, confidence, and care.

Ian Nairn / September 26, 2025

Still using packing peanuts? You may be frustrating your customers.

Packing peanuts are a staple for businesses that need to send potentially fragile or breakable products to customers. They’re inexpensive, efficient, and lightweight. In today’s economic climate, those are some considerable pros. But what if the cost is customer satisfaction? In this article, we take a look.

People don’t like packing peanuts.

Whether it be the traditional kind or the newer, more eco-friendly versions, customers aren’t fans of packing peanuts. Below are a few reasons why:

They make a mess:
They easily scatter and are difficult to clean up.

Hard to dispose of: Due to static cling, they stick to every surface, and their lack of recyclability makes disposal complicated.

Environmental impact: While some versions are biodegradable, the environmental cost is still significant. Non-biodegradable versions remain in the environment for a long time, generating a substantial amount of waste.

Health impact: Traditional foam peanuts production methods can release carcinogenic fumes that could be harmful to workers handling the material.

Increase in shipping costs: For businesses, the biodegradable option can also increase shipping costs since they have a higher weight than traditional packing peanuts.

The impact on customer experience

When a customer receives a package filled with packing peanuts, the unboxing experience, which for many is a highly satisfying moment, quickly turns into frustration. They may even need to spend more time than expected cleaning up the mess and getting rid of the peanuts. This doesn’t only affect the perception of the product but also the company’s image.
More than that, many businesses today are concerned about the environmental impact of their products and processes. If a customer encounters packaging that is harmful to the environment, it could affect their brand loyalty and even damage the company’s reputation.

Alternatives to packing peanuts.

The good news is, there are more modern, eco-friendly packaging alternatives available. Some options include:

  • Recycled paper fill (Kraft Paper): Recycled paper fibers are a popular choice as they are easily recyclable and biodegradable. Plus, customers may feel more satisfied knowing the material doesn’t pose a threat to the planet and is easy to dispose of.
  • Shredded paper: Another eco-friendly alternative, shredded paper is a good filler option that can be recycled and composted. It’s also easy to handle and dispose of.
  • Cornstarch foam: A biodegradable alternative that dissolves easily in water. While more expensive than traditional packing peanuts, this option has grown in popularity due to its lower environmental impact.
  • Air pillows: Some companies are opting for recyclable air bubbles or inflatable air bags. While lightweight and effective, they are also less likely to scatter or cause a mess.
  • Cardboard inserts: Custom-cut cardboard inserts are another sustainable option, as they securely hold products in place without the need for filler material. They can be recycled easily and offer a more structured and neat solution for packaging.
  • Custom fit solutions: Packaging made to measure for products ensures that the item doesn’t shift and doesn’t require extra filler material. Although they require a higher initial investment, custom solutions can be more efficient and provide a better unboxing experience.

The shift in consumer mindset.

As consumers become more aware of their purchasing choices, the demand for sustainable (and easy-to-handle) packaging is growing. They want to know their purchases aren’t contributing to a larger environmental problem. Companies that adopt eco-friendly practices not only gain in terms of brand image but can also stand out as leaders in innovation.
Furthermore, customer experience is becoming increasingly valued. Customers who have a positive unboxing experience are more likely to share their impressions on social media, influencing other potential buyers. A well-thought-out package can be an excellent competitive differentiator.

Conclusion:

Ultimately, while packing peanuts may be cheap and functional, the hidden costs to customer satisfaction and the environment are significant. Businesses that prioritize eco-friendly and user-friendly packaging not only reduce waste but also create a better experience, strengthen their brand, and show they care about the planet. Choosing smarter alternatives is an investment that pays off in happier customers and a stronger reputation.