Family Physicians Reduces Telecom Expenses by 70%
âWe would highly recommend Schooley Mitchell to any organization because of their professional and courteous service. Schooley Mitchell allows our medical practice to concentrate on our core business of keeping and making our customers healthy.â
Deb Quist
Practice Manager
Family Physicians of Saint Joseph, MI
Saving money with existing suppliers
Case Study: Making the practice run more smoothly  (June 2010)
Our multiple physician client had a conundrum: Â Re-sign the telecom services contract with their existing telecom supplier at a 40% discount and receive a few hundred dollars in signing bonuses, or let us do the research into better rates and plans to find if we could save them money. Â When first approached, one of the five physicians indicated they werenât paying that much for telecom and doubted it would be worth the work but they signed with us because of our no-risk opportunity.
After our analysis into their existing telecom infrastructure we found they were paying triple the then thought amount across all their services. Â We quickly reduced their long distance rates with their existing supplier by more than 50%. Â We completely eliminated their âpay for every phone call madeâ plan with the local service (dial tone) provider saving them 100% of that cost. Â Additionally, we doubled their DSL/Internet connection speed by switching to another provider (who was the incumbent for all the other services they have) for 20% less than they were paying for half the original speed. Â It also turns out that their existing supplierâs 40% discount was just simply a disguise for ârack ratesâ as since they were going to be out of contract in a few months their incumbent carrier knew they were going to jack their rates up by 40% because they would be âout of contractâ.
Further, we were able to drop one of two unused phone lines (out of 15), and moved their credit card machine from the fax line to the line with the DSL, eliminating the often said but never understood âIâm sorry maâam, we have to wait for the fax machine to stop before we can process your debit card for paymentâ.
And possibly the most ironic result: Â all these new rates were negotiated with their incumbent carrier, saving over 70% from the previous rates. Â The physicians are very secure in their knowledge that nothing had changed except the price! Â Needless to say they are very pleased. Â And now they really ARE paying what they originally thought before we began work for them.
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Service Allows Tabor Hill to Stay Focused on Business
âNot only will we save money, they will audit our monthly services and make adjustments when necessary to save money. And, in fact, Schooley Mitchell did find overbillings in our local services area and started the recovery process within a few days of turning the local service billings over for review.â
Paul Landeck
Vice-President, General Manager
Tabor Hill Winery & Restaurant
Printek Trims Spend, Implements Virtual Terminal & Billing Solution
â⊠We know we can call on Jerry for assistance with other technology questions and needs. Our company is a leader is mobile printing hardware applications and we like doing business with the leading company in telecom expense optimization.â
Schooley Mitchell Uncovers Big Billing Error for Brammall
âIn the process of working with Schooley Mitchell, they discovered that we had been paying for an old ISDN circuit which had been disconnected for over three years. Schooley Mitchell was able to negotiate with the carrier for a refund ⊠which resulted in a check for over $5,600 and the discontinuation of the monthly charges moving forward!â
Autobahn Imports Saves 44%
âNot only will be save about 44% every month over what we were paying, they will audit our monthly services to be sure that we are being billed correctly in the future. Our rates are guaranteed and they have helped us with the processes to ensure we maintain the best overall rates for our merchant services processing.â
Schooley Mitchell has a strong focus on community involvement. Business Optimization Specialist Paul Nelson takes pride in supporting the following organizations in his area:
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Marla recently dressed up in a sumo suit for a Lawrence County Humane Society fundraiser.
Marla and Lee may not have a dog, but that didnât stop them from helping out at the recent Walk for Animals fundraiser for the Lawrence County Humane Society. Here Marla does her part by serving up hot dogs to hungry participants.
Marla enjoyed volunteering at the local elementary schoolâs recent book fair.
  