Telecom

Studies have shown over 80 percent of telecommunications bills contain errors. That doesn’t take into account those who are paying for redundant products or services, or aren’t having their contract terms met.

Schooley Mitchell audits your landline, long distance, toll-free, fax, Internet and wireless services to identify cost savings, increase efficiency and recover billing errors. We provide you with a full inventory of your telecom equipment and services.

Our risk-free recommendations ensure you are receiving the best services at the best price. Our continued monitoring allows you to focus on your core business and the things that create your success.

Let us work for you. The telecommunications industry is a dynamic marketplace. The technologies and players in the game are always changing. We clear up the confusion with expert recommendations on the following:

Wireline

Some people are satisfied with their telephone service if they hear a dial tone when they pick up the handset and pay their bill without glancing at their monthly invoice. Sadly, these people could be wasting money on inappropriate plans and outdated technology. A different package or provider could be more suitable for their needs.

Schooley Mitchell helps by identifying the latest plans, rates and options from all providers, and reducing the complexity of local service bills and invoices. Our reports summarize your fixed and variable service costs and charges, while identifying billing errors and potential refunds. Analysis of traffic studies allow us to offer recommendations tailored to your specific usage needs.

Our areas of expertise include:

  • Local service
  • Long distance
  • Business lines
  • T-1
  • PRI
  • MPLS
  • ATM
  • Centrex

Contact us today to obtain a local service plan designed specifically for you.

Wireless

Wireless communication has changed the way we do business for the better, but has also opened the door to great confusion and increasing costs. Many companies do not have the tools or resources to track wireless phone usage, and plans and options that are not a good fit can add significant cost.

A thorough understanding of phone usage among employees, detailed down to the level of specific job function, can pay dividends for your organization. Matching wireless plans to usage can improve your overall business efficiency and reduce unnecessary expense.

We specialize in:

  • Wireless phones
  • Smartphones
  • Tablets
  • PDA
  • iPhone, Android & BlackBerry devices
  • Bluetooth
  • Bring Your Own Device (BYOD) planning
  • Corporately Owned Personally Enabled (COPE) device planning
  • Wireless phone policy development

Talk to us to learn more about a wireless service recommendation based entirely on your requirements.

Security

Computer-based fraud and theft of corporate information costs businesses more than $1 trillion per year. Fraud, identity theft, cyberstalking, privacy violations and computer intrusions can have devastating impacts on a business. It’s no surprise that information systems security has become the No. 1 concern for organizations worldwide.

Schooley Mitchell conducts a comprehensive risk assessment to determine what protective measures and expenditures are required to mitigate hazards. This helps you understand the threats posed to your organization and the options available to counter them. Our recommendations are tailored to your company’s policies, management intent and employee culture.

We develop criteria, program content and processes for key elements including:

  • Cyberspace security issues
  • Telecommunications network security
  • Disaster recovery and contingency planning
  • Security operations, policies & procedures
  • Return on investment (ROI) cases for expenditures

Contact us today to learn more about how to make your business more secure.

Networking

Evaluating the efficiency and suitability of your corporate network is a difficult task thanks to the proliferation of data and voice options available. Matching your needs to the most appropriate technology can be challenging. If you have been able to select an application suited to your needs, the configuration may be improper or incomplete, diminishing your networking effectiveness.

Schooley Mitchell helps you keep tabs on innovations and developments in the field, ensuring you are adopting the most recent, proven technologies to boost competitiveness and efficiency while lowering cost. Our thorough analysis will identify the highest priority improvement opportunities and determine which technologies meet your requirements. Strategic planning advice will direct you to the most appropriate configurations. Our independence and objectivity means recommendations are always in your best interest.

Let us assist you with:

  • Routing
  • Intranets
  • Extranets
  • Local area networks (LAN)
  • Wide area networks (WAN)
  • Enterprise private networks

Talk to us today to ensure your networking is achieving the efficiency and productivity levels your organization demands.

Broadband

Customer satisfaction with broadband providers is at an all-time low. Slow speeds, high cost, unreliable connectivity and poor customer service are enough to drive anyone mad. It’s difficult and time-consuming to keep up with the broadband services available, which makes finding the best solution for your needs a burdensome task.

Paying for services you don’t need or don’t support your applications is harmful to your efficiency, productivity and bottom line. Schooley Mitchell dedicates the time and resources necessary to accurately define your requirements and match the best options to those needs. Our detailed analysis will provide you with a full inventory of your current services and provide options best suited to your needs.

Let us handle the vendor negotiation and implementation while you focus on what matters most – growing your business.

Disaster Recovery

If a natural disaster downed power and wireline services to your building, would your business shut down? If you’ve never asked yourself that question, it’s time you did. Without constant updating and regular testing, business continuity plans can become outdated and leave you unprotected when you need it most. Inoperable e-commerce platforms, data networks, 1-800 service and client databases can bring your business to its knees.

Our detailed impact analysis will help you:

  • Identify critical elements
  • Set & meet zero downtime targets
  • Establish step-by-step recovery & continuity plans

You benefit from our industry knowledge and access to the latest disaster recovery practices. No matter the size of company or industry, Schooley Mitchell ensures you have the resources needed for business and revenue continuity in the face of a natural disaster.

Contact us today to make sure you are protected.

Hardware

Finding the right telecommunications and IT hardware can be tricky. Some systems are too large or too small, while others are inappropriate for your current needs or feature old technology that no longer meets your requirements. Very few organizations have the time and expertise to devote to finding a communications system that fulfills its requirements at an affordable price.

Schooley Mitchell helps you select the hardware that best suits your organization, increasing your efficiency and profitability. We undertake a full assessment of your current system and match your specific needs to the appropriate technologies. We also ensure your system is adequately protected against network inefficiencies and can assist you in drafting a request for proposals (RFP) for any new equipment you may require.

Equipment considerations include:

  • Private switches
  • Local area networks
  • Modems
  • Telephones
  • Routers

Let Schooley Mitchell focus on your communications hardware needs while you concentrate your attention on your business. Talk to us today to determine which system is the best for you.

Long Distance

Most organizations don’t have the time or tools to properly assess their long distance usage. Plans that don’t match your calling patterns can be costly, while contracts are often non-negotiable in a way that works against you, not for you. Billing errors run rampant. It’s vitally important to consider your entire long distance infrastructure, including:

  • Long distance calling patterns
  • 1-800 service and associated costs
  • International calls
  • Calling cards & remote long distance calling capability
  • Wireless long distance services
  • Extended local area services

Schooley Mitchell ensures your long distance services are well-matched to your specific needs. Our research team spends countless hours compiling the latest options, plans and rates, and our proprietary analytical tools are designed to identify your call patterns and system requirements. Our analysis – combined with our vast experience and expertise – results in a system design recommendation based entirely on your needs.

Contact us today to learn how you can improve your long distance infrastructure.

Are you in need of a technology review or a project manager? Need help drafting a request for proposals (RFP)? Schooley Mitchell also offers a host of managed services from project implementation to vendor negotiation and selection. Contact us today to learn more about how we can help you tackle your toughest projects.