ARE YOUR COMMUNITIES BEING OVERCHARGED FOR VITAL BUSINESS SERVICES?

Senior-living industries continue to face challenges that directly affect the resident experience - including staffing shortages, rising care needs, and growing demand for personalized, hospitality-driven services. While teams prioritize quality care, overlooked costs like waste, telecom, supplies, and linens can quietly drain budgets - or, if optimized, unlock meaningful savings without impacting service.

For 20+ years, Schooley Mitchell has helped clients improve profitability by controlling vendor costs. Our contingency-based model blends internal audit, outsourced procurement, and back-office support - taking the burden off your staff.

We don’t accept incentives from providers, so our recommendations are objective and tailored. If we don’t find savings, you pay nothing. But when we do (our clients average 28% in savings) we simply share in the results.

So, what’s stopping you from confirming whether your vendor pricing and contracts are truly competitive?

Waste

How predictable is your waste every month?

Variability in your waste from month-to-month makes a big difference to certain service providers.

Is your container size and collection frequency optimized?

Finding a provider that is both cost effective and meets your needs can be challenging.

Are your waste disposal fees changing frequently over the course of the year?

A professional audit of your expenses can get to the bottom of it.

Facility Supplies

Are you over or undersupplied?

We audit your invoices to ensure optimal delivery schedules.

Are you splitting hairs with multiple vendors?

We look at all supplies invoices, across all vendors, to make sure everything you need is being ordered, delivered, and replenished effectively.

Do you require specific product quality or other specifications?

Schooley Mitchell helps you find the solutions that bet fit your business.

Telecom

Have you conducted a recent usage audit across your telecommunications system?

In many cases, we find inefficiencies and redundancies in the number of lines and features.

Is your provider phasing out copper wires or analog telephone systems?

Cloud based telecommunications systems, such a Voice over Internet Protocol (VoIP) typically provide unique features at lower costs.

Do you know when your current plan automatically renews?

Companies typically only have a 30-day window to make changes to their current contract.

Shipping

Have you considered splitting your shipping business across multiple vendors?

Vendors tend to specialize in certain areas so playing to their unique strengths can reduce your overall costs.

Are you paying for unnecessary delivery guarantees?

Being more flexible on delivery times can significantly reduce your costs.

Do you review your monthly statements to ensure the correct charge codes are used?

Charge codes can be very confusing and require a detailed review to ensure you are being charged correctly.

Uniforms & Linens

Do you rent or purchase uniforms?

With no inventorial upfront costs and easier access to replacements/repairs, renting from a reliable source has become a preferred option to purchasing outright.

Does your uniform rental policy properly account for employee damage and loss?

Loss and damage charges include the purchase of a new garment at full retail price on top of the associated setup, name tag, logo fees, and sometimes replacement charges, depending on your rental agreement.

Are your laundering and delivery schedules optimized?

Without the correct cadence, your business could be overspending or not receiving what it needs to operate efficiently.

ARE YOUR COMMUNITIES BEING OVERCHARGED FOR VITAL BUSINESS SERVICES?

Savings Delivered

Multi-Location Retirement Community

$1,200,000

Waste Expenses

In-Home Care-Giving

89%

Telecom Expense Savings

Senior Living Center

$42,000

Waste Disposal Fees

Nonprofit Long-Term Care Home

64%

Reduction in Waste Fees

Questions to Consider