The mandate of the Head Office research team is to stay on top of the telecom and merchant services worlds. We do the legwork so our Franchisees have easy access to current information, and yet spend their time out making money.
The research includes updated supplier options, contacts, and pricing information, continually advising about technical information as it changes, and providing market information to aid Franchisees’ development. This information is communicated to Franchisees on a regular basis to increase profitability and success.
Vehicles of communication include our intranet (The Warehouse), regular webinars, group emails, discussion boards, and our annual conference
Of course, we not only stay on top of the telecom and merchant services worlds, but also new and best practises for sales and marketing, as well as business operations.