Managing your personal network

Keeping expenses down while maintaining the speeds and data you need can be a delicate balance. Here are some tips for managing your own personal network to ensure you’re getting what you need without breaking the bank.

1: Assess what you’re paying for!

You need to make sure you understand exactly what you are paying each month and what you’re getting for those payments. Are you paying full price? Are you paying for services you don’t need? Are you paying for services you don’t even realize you have access to? Are you signed up for a minimum-term contract with penalties for breaking it? If you don’t understand, call customer service and have them explain it to you!

All this information is important not only for your own records, but because if you know exactly what you’re paying for, you’ll know exactly how to bargain for better prices. Ensure that you review your account information, billing information and contract so you have a thorough understanding of where your money is going.

2: Have a clear understanding of your needs!

It’s very important to separate the relevant from the irrelevant. Sometimes you see a deal that sounds too good to pass up, but you need to remember that a deal is only a deal if it’s something you’re actually going to use! Do you only use your smart phone and watch Netflix? Then why are you paying for a home phone/cable bundle? Even if you’re paying a reduced price, if you’re not using the product, it’s not worth your money.

3: Be timely and accurate!

Phone and internet providers want your business as long as you’re paying for it. As soon as you’re not making timely payments, your business is no longer a priority. Write down your payment dates and pay them in full, on time, every month. If you’re always paying and you’re always on time, you have leverage because the company wants to keep you as a customer! You can use that to bargain down prices.

4: Don’t be afraid to haggle!

So now you’ve assessed your payments, you’ve trimmed the fat and gotten rid of the things you don’t need and you’ve paid your bills in full and on time. The company wants your business! Now is the time to haggle.

Don’t accept the posted price. If you don’t ask, you don’t get! If you can’t get a deal from the person you’re talking to, escalate the call and ask for the retention department. Come prepared with alternative options and services if they try to call your bluff – with the amount of competition, you can squeeze even the large companies to give you a discount.

Finally, remember to be polite and professional. Sometimes, discounts are discretionary – which means an employee can decide whether or not to offer them to a customer. If you’re rude and aggressive, you’re much less likely to be offered the discount.