Hurricane Michael damaged Verizon Fiber Network

If you live in Florida, Georgia, or Alabama and you have internet with Verizon, there is a good chance you’ve gone without it for days following Hurricane Michael. Four days after the storm landed, 300,000 homes “were still without home Internet, phone, or TV service,” according to Ars Technica, with 200,000 of them being in Florida. 15 percent of cell sites in Florida are suffering outages as well, says the Federal Communications Commission. Unfortunately, the damage that has left these households without service might be lasting. Although telecoms have worked hard to get their services up and running again, some

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U.S Department of Justice investigating Verizon and AT&T

It was announced this week that the U.S Justice Department is investigating carriers Verizon and AT&T, as well as “mobile industry standards-setting group” GSMA for allegations that they colluded to create eSIM standards that would make it harder for customers to switch their wireless carriers. These investigations have reportedly been happening for five months, after Apple, among other companies, filed complaints with the DoJ. According to Android Authority, “eSIM stands for Embedded SIM and it replaces the need for physical SIM cards. The technology is especially important in wearables and smaller devices where space is at a premium.” One of

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Verizon hit with lawsuit after installing unauthorized cables

Here’s a great reminder to telcos to not leave their cables lying around! A developer in Orlando, Florida found its office tower project significantly delayed after Verizon installed an unauthorized cable on site. The developer, Lincoln Property Company, claims this added about $500,000 in unexpected costs to the project. In August, Lincoln Property Company says “an underground cable line was unexpectedly discovered” on the project site, delaying construction. The developer claims the cable was never properly authorized before installation, and moreover, when Verizon showed Lincoln Property Company maps of the site, the cable was never included. The worst part, according

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Verizon Go Unlimited now covers Canada and Mexico

If you’re subscribed or planning on subscribing to Verizon’s Go Unlimited plan, this week your money will be getting you more access all across the continent. From January 25 onward, the Go Unlimited plan covers talk, text, and data charges while you’re in Canada and Mexico. Before January 25, Go Unlimited customers traveling to Canada and Mexico have to get a TravelPass if they want their charges covered. The pass will only cost you five dollars a day, but it’s even better not to pay anything. And a Verizon spokesperson has assured PC Mag that “new and existing customers on

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Verizon is willling to trade customers their privacy for perks

Data tracking and targeted advertising is a controversial topic, and the majority of internet users are against ISPs selling their history and invading their privacy. Verizon’s answer to this issue? Rewards for compliance! According to Top Tech News, America’s largest carrier is proposing a new loyalty program, in which it gives customers “experiences you won’t stop talking about” and “rewards you really, really want,” in return for enrolling in the Verizon Selects marketing program. You start gaining rewards after spending at least $300 on any Verizon service. According to the company, Verizon Selects “uses information about your web browsing, app

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Yahoo legally responsible for data breaches

According to Reuters, a United States court has decided that lawsuits against Yahoo regarding two major hacking events can move forward. The hacking events took place in 2013 and 2014 and impacted a billion and 500 million users respectively. Since then, five class action suits have brought against the web company by account holders whose personal information and security has been compromised. Yahoo dismissed the case on the grounds that the victims did not have the legal standing to sue, but US District Judge Lucy Koh rejected this, stating, ““All plaintiffs have alleged a risk of future identity theft, in

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Verizon modified prepaid data plans

As of June 6, Verizon has modified its prepaid data plans, making them more appealing to the customers who did not buy the unlimited plan for $80 a month this past April. If you can’t afford or don’t need this upper-tier plan, Verizon’s newly revised plans might fit your bill. According to The Verge, the new plans consist of 3GB for $40 a month, 7GB for $50, or 10GB for $60. Before June 6, these same plans were 2GB for $40 a month, 5GB for $50, and 10GB for $70. Unfortunately, the price cut does not come without drawbacks. All

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Pennsylvania woman hit with surprise bill from Verizon

Christine Paparo of Upper Saucon, Pennsylvania is not a heavy data user, relying mainly on her WiFi for video and her home phone for communication. Needless to say, Paparo was shocked when Verizon sent her a bill for $2,385 for data – seven times her family of five’s usual monthly bill. According to The Morning Call, August’s phone bill showed that Paparo’s phone had used 172 gigabytes, with nearly all usage happening within a span of five days. Paparo, naturally, decided to challenge the bill, and told The Morning Call that several customer service agents “acknowledged it wasn’t typical and

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Verizon Under Fire Again for Overcharging

According to Fortune, the Federal Communications Commission has recently confirmed it is investigating complaints from Verizon Wireless customers about strange data billing. Among those complaints are upticks in customers’ mobile usage when they’re asleep, data usage surging from single digits into hundreds of gigabytes, and even a case of a deceased man’s phone suddenly triggering overages on his widow’s account. The billing issues were first uncovered by financial reporter and columnist for The Cleveland Plain Dealer, Teresa Dixon Murray. She also revealed an error in 2010 that led to a substantial fine for Verizon. Murray wrote that her family received

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Verizon Interested in Yahoo Internet Biz

Verizon hopes to expand into a new domain by submitting a second-round bid of $3 billion for Yahoo’s core internet business. Verizon has made it clear that it is not looking to buy all of Yahoo – it has no interest in patents, real estate, or other such assets. The amount Verizon is pledging was predicted by the Wall Street Journal, which reported the bid would be between $2 billion and $3 billion. However, as of April, Yahoo’s web properties were estimated to sell for between $4 billion and $8 billion, so the Verizon bid is considerably lower. Not unexpectedly,

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