Sprint, Verizon, AT&T waive fees for those in path of hurricane Dorian

Hurricane Dorian is now a Category 3 major storm and is still gathering strength as it moves toward Florida, where it could make landfall as soon as late Monday as a Category 4 hurricane. All of Florida has been placed under a state of emergency and authorities are urging residents to stockpile a week’s worth of food and supplies, with the governor warning that the storm could be a “multi-day” event.   As a safety precaution, some of the major telecom providers in the United States have announced that they are waiving fees for those in the path of Hurricane

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Taking Stock of Your Personal Telecom Network

We’ve all had a similar experience — you get a bill in the mail, scan down to the bottom of the letter for the cost, and your eyes bulge. More than you expected? We know the feeling. We also know that keeping your expenses down while maintaining the speeds and data you need to operate can be a delicate balance. With so many different options, how can you be sure you’re getting a great deal, as opposed to a raw one? Here are some tips for managing your own personal network to ensure you’re getting what you need without breaking

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Are hiring algorithms right for your business?

You may remember in 2018 Amazon announced it was ditching its hiring algorithm due to apparent sexist outcomes of the online recruitment process. This is the exact opposite of the intended result of hiring algorithms, which are created to remove human bias and margin of error from the equation when searching for the best job candidate. Popular services like Monster and Zip Recruiter offer companies the use of their AI to make their hiring process easier and more fair. As an article in Harvard Business Review explains, there are a lot of small tasks that hiring algorithms carry out. The

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Your Office Move is an Opportunity to Save Time and Money on your Telecom

The decision to relocate your business is never made lightly. While the process can be stressful and distracting, it’s also full of wonderful opportunities to make improvements and save money – particularly when it comes to your telecom services. To help make your move a success, we’ve put together a list of things to keep in mind concerning your telecom equipment and services while you’re undergoing this process.   Establish your tech requirements: Can the wiring at your new location handle your current setup? Do you have the physical space you need for technology resources like power, cooling, conferencing, and

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Ensuring Point of Sale Security (Both Online and Off)

When you’re operating a business, customer trust is paramount. Your shoppers trust you to be able to provide what they need, when they need it. They trust you to treat them fairly. Perhaps most importantly, they trust that conducting a transaction with you isn’t going to come back to bite them. If your customers’ credit card information is stolen because your payment solution wasn’t properly secured, their trust, and subsequently their business with you, will go right out the window. Enter Point of Sale (POS) security. The prevention of unauthorized access by hackers looking for ways to steal customer information.

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Canada Post and its union aren’t negotiating

Sometimes, you just have to find someone else to make a decision for you. It’s been over a week since Canadian postal workers were forced back to their jobs by legislation – but Canada Post and its union aren’t negotiating. Instead, they’re waiting for the government to appoint a mediator to resolve the issues that have plagued the Canadian post environment for nearly a month and a half. Back-to-work legislation was officially passed last Monday ending legal strike action, but the Canadian Union of Postal Workers (CUPW) warned officials that their fight is far from over. CUPW president Mike Palecek

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Are VPNs on the rise in the United States?

Since the repeal of net neutrality came into effect in June, a spotlight has been shown on Virtual Private Networks, or VPNs. These networks allow users to be anonymous while browsing. Some consumers are flocking to them “to maintain some control and security over their digital lives.” PCMag recently “surveyed 3,000 US consumers about VPN use and buying trends” to see just how popular this option has become in the United States. The publication says, it found “that while fewer than a third of consumers currently use VPNs, 52 percent of respondents said they’re more likely to use a VPN

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Telecom employees penalized for giving customers better prices

Don’t like the prices you’re getting from Canadian providers? Neither do their employees. A recent CBC report has revealed that employees across numerous Canadian telecom carriers are being punished for trying to help customers get a better deal, or for having a customer cancel services on them. The news comes mainly from Rogers, Bell, and Fido employees. Jason Harley, who worked as a Rogers sales representative in a Kitchener, Ontario call centre for two years call the job “brutal.” According to CBC, Harley, “is one of a handful of past and present telco call centre employees for Rogers, Fido and

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Are we under-producing batteries?

They power our smartphones, laptops, tablets, and the growing number of electric cars. Batteries are everywhere. But The Toronto Star has some bad news about them; the world might not be producing enough batteries to keep up with the consumer demand of the “smart” era. The paper asserts that “All of the new demand from North America, Europe and Asia is constrained at the moment by a market that remains heavily dependent on a few producers.” A large contributor to the new demand comes from the electric car market. “Today, there are more than 3 million electric vehicles on the

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Why it’s important to keep current with device updates

It can be annoying when your smartphone, laptop or tablet sends you repetitive notifications about those pesky software updates. They are easy to ignore, rather than taking the time out of your day to update. If you are one of the many people who do this – because we know you aren’t alone – Popular Science has some advice for you. In an article attempting to convince you not to ignore these updates, Popular Science says, “Gadget updates take care of a lot of problems, but their most important application might be security. When disasters strike, they usually hit hardware

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