How Are Telecom Operators Coping With Increased Traffic?

Rogers Communications Inc. recently told a House of Commons committee that home internet usage is up more than 50 percent compared to before the coronavirus pandemic. Voice call usage on the Rogers wireless network is up 40 percent, and 1-800 toll-free calls are up more than 300 percent. Rogers customers alone are making more than 50 million wireless voice calls per day.  According to Akamai, a tech company that monitors web defenses, global internet traffic has increased by as much as 30 percent since mid-March. That’s almost an entire year’s worth of internet traffic growth in just a few short

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The Benefits of Electronic Logging Devices

In the United States, the Federal Motor Carrier Safety Administration mandated in late 2017 that most commercial vehicles over 10,000 pounds be installed with electronic logging devices. This is to enforce hours-of-service rules for truckers in order to help prevent crashes and injuries. North of the border, a similar mandate (with a few key differences) from Transport Canada comes into effect in June 2021. If you’re involved in trucking you likely know what an electronic logging device (ELD) is, but for those unfamiliar, an ELD is a certified device that automatically logs a driver’s hours of service electronically. The ELD

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Are Electronic Signatures the Next Step for Your Business?

Offices across the world have been trending digital for years now – and with the current coronavirus pandemic, people are even less inclined than ever to deal in physical documents. In the fast-paced business landscape, the convenience of computer screens and mobile devices have increasingly pushed paper to the wayside. So what are electronic signatures, and are they right for your business? According to one definition, an electronic signature refers to “data in electronic form, which is logically associated with other data in electronic form and which is used by the signatory to sign. This type of signature provides the

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Contactless Payments Can Keep You Safe — and They’re Here to Stay

Do you wonder how many infections could be stopped if we kept our cards – and our germs – to ourselves? According to a study conducted by finance site LendEDU, debit and credit cards are dirtier than cash and coins. In fact, the sanitation monitoring device used to calculate their “germ score” by measuring the number of bacteria on a particular surface found that our payment cards beat out public train station bathrooms! For obvious reasons, contactless payments are an excellent alternative! Are you new to contactless payments? Trust us – you’re not alone. Mastercard reported a 40% increase in

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What Will Returning to Work Look Like?

The coronavirus outbreak has caused widespread concern and economic hardships for consumers, communities and businesses alike. The situation has evolved rapidly since it’s onset, and business leaders across the globe have found themselves tested on everything from their crisis management skills to operations and supply chain alternatives. In a PWC survey, finance leaders across the United States listed their top three concerns with respect to COVID-19 as financial impact, a potential global recession, and the effects on the workforce/reduction in productivity. Indeed, some of the biggest companies in the world are preparing to tell their employees it’s time to return

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Disinfecting Your Home and Safely Disposing Waste

Cities across the world have been experimenting with different waste collection regulations since the onset of the coronavirus pandemic. Many have increased the household garbage bag limit, while others have suspended curbside pickup or opted to close recycling centers. Some governments are also issuing special waste disposal guidance to those who are in self-isolation with symptoms of COVID-19. According to The Centers for Disease Control and Prevention’s pandemic recommendations, medical waste (trash) coming from healthcare facilities treating COVID-19 patients is no different than waste coming from any other medical facility. The CDC states that management of laundry, food service utensils

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Best Practices for Working From Home on a Team

We all have our strengths and weaknesses – and as more and more of us work from home, those strengths and weaknesses can be compounded – or even reversed. Maybe a change in environment is exactly what the procrastinator needed to become more productive. Or maybe it’s an excuse for them to focus on their household chores instead of the work they should be doing. Either way, our strengths and weaknesses define us. They especially define how we work together. By playing to our strengths in a team, we become much more productive overall. But by giving in to our

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Coronavirus Scams Targeting You and Your Business

“If you are a small business that has been affected by the coronavirus, press “1” to ensure your Google listing is correctly displaying. Otherwise, customers may not find you online during this time.” If you’ve received this call or something similar in the past few weeks, you’re just one of the millions of businesses across the U.S. and Canada that have been targeted by robocall scams designed to exploit people’s COVID-19 concerns. In fact, both the Federal Trade Commission (FTC) and the U.S. Secret Service have issued warnings that scammers are imitating companies, government agencies and healthcare providers in unprecedented

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Tips to Increase Online Sales for Brick-and-Mortar Retailers

According to Digital Commerce 360’s analysis of U.S. Department of Commerce data, the percentage of total retail sales made online compared to in-store rose from 6.4% in 2010 to 16.0% in 2019. With businesses being forced to close their doors to the public during the current COVID-19 pandemic, there’s no doubt online sales will continue to trend upward. While the younger generations were already living exceedingly online lifestyles, the steps consumers must take to keep themselves and their loved ones healthy is forcing people of all ages and outlooks to rethink how they live – and how they buy. For

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Enabling Your Employees to Work From Home

Last fall, a study conducted by Owl Labs projected that nearly half the U.S. workforce would be working remotely for at least a portion of their week by 2025. The rise of remote work across the world compared to even five years ago has been climbing a pretty smooth slope.  But with the rapid spread of the Novel coronavirus (COVID-19) shutting down work facilities, transit and childcare, that slope has turned into a spike. With lock-downs and self-imposed quarantine rapidly becoming the standard response to try to limit the spread of the virus, remote work is becoming the new normal.

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