Toronto man wins important court case against Bell Canada

Canadians are growing increasingly unhappy with the way their telecoms provide service. Sometimes we feel powerless to do anything about it, but recently, a Toronto man proved that we can. According to CBC, “in a judgment issued last month in a Toronto small claims court, Deputy Judge William C. De Lucia said that Bell’s attempt to impose new terms after a verbal contract guaranteeing a monthly price for 24 months had been struck was “‘high-handed, arbitrary and unacceptable.’” The plaintiff, David Ramsay, began his journey of discontent with Bell in November of 2016, when he called the company to sign

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Bell Canada suffers data breach

Bell has been having a rough time with data security. In May 2017, 1.9 million customer email addresses, 1,700 names, and as many active phone numbers were accessed by hackers. Now, Bell has announced that again customer information was obtained by an “unknown-third party.” “Hackers illegally accessed some customer information, including name, email address and in some cases phone number, user name and/or account number, for a limited number of Bell customers. There is no indication that any credit card or other banking information was accessed,” Bell said in a statement, published later by a local Toronto news site. “We

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Bell Canada suffers data breach

If you get your wireless, television, or internet service with Bell Canada, be advised – there’s a chance a third-party hacker might have your information. According to Insauga, Canada’s primary carrier announced on May 16 that an anonymous hacker illegally obtained the information of approximately 1.9 million customer. This includes emails, names, and active phone numbers. Luckily no financial or personal information, including passwords, were accessed during the breach. “We apologize to Bell customers for this situation and are contacting all those affected,” Bell said in a statement. “Please note that if your email address information was accessed, Bell will

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Schooley Mitchell complaints

Should the CRTC Get Out of Telecom?

Federal Conservative Party leadership candidate Maxime Bernier thinks the Canadian Radio-television Telecommunications Commission (CRTC) should be cut out of the telecom business. He said the agency has a “control freak mindset” which impedes investment and sustainable competition. Bernier is known as a long-time advocate for telecom deregulation. “It’s not the role of the CRTC or the government to decide how this increasingly complex market should evolve,” Bernier was quoted as saying. “It’s up to the producers and consumers.” How would deregulation even begin? Bernier believes the federal Department of Innovation, Science, and Economic Development could take over the CRTC’s more

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Canadians Following the Cord-Cutting Trend

The last few years have seen a lot of people engage in cord-cutting behavior, retiring their landline phones to rely only on their mobile devices. Canada is no exception to this trend. New data from Bell, Rogers, Telus, Shaw, and MTS shows that carriers have lost a combined 540,000 landline subscribers in 2015 and 2016. This number only accounts for the major carriers. Convergence Consulting Group estimated, when taking into account smaller regional carriers, about 636,000 Canadians ditched their landlines in 2015. By the end of 2016, it’s expected that 37 percent of Canadians will be wireless-only households. This actually

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AT&T Roaming Better Than Canadian Plans

If you cross the U.S.-Canada border often for work, family, or whatever the reason, having a second phone to save on roaming fees may not be your best option. AT&T is now offering free roaming in Canada and Mexico to subscribers on a share plan of 15GB or higher. Considering how expensive roaming can get, this is a big deal for frequent travelers. To break it down, it would be $100 a month for the 15GB plan plus $15 for the phone line, adding up to $115 a month, or $150 CAD. This is less expensive than any of Canada’s

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Bell Canada, IBM Launch Hybrid Cloud Service

Bell Canada and IBM have partnered to give Canadian businesses expanded access to cloud-computing services through Bell Business Cloud. Subscribers will now be able to connect to IBM Cloud via a high-speed, private Bell connection, and utilize a wide array of computing and storage options. “Bell is an established leader in data hosting and cloud computing, providing customers with exceptional support from an expert nationwide team,” said Bell Business Markets President Tom Little, in a press release. “With businesses of all kinds increasingly relying on cloud services for their mission critical applications, adding IBM Cloud services to Bell Business Cloud

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