AT&T Launching GigaPower in Miami

Residential and small business customers in Miami can expect to soon benefit from symmetrical broadband speeds of 1-gigabit per second as AT&T prepares to roll out its GigaPower network. Miami isn’t alone – the company has said it is also looking at other nearby areas including Hialeah, Hollywood, Homestead, Opa-Locka and Pompano Beach. The move comes on the heels of an upgrade in Austin, Texas, where AT&T is facing stiff competition from Google Fiber and Grande Communications. Just how fast is the service? To put it in perspective, a user can download 25 songs in one second, an entire TV

Read More »

Unlimited Data = Throttled Users

Mobile users who have held onto unlimited data plans tend to guard them with their lives. The treasured flow allows them to surf the web and stream video to their hearts’ content without hitting any caps. But that doesn’t mean the experience is always pleasant. While Verizon is the latest to face criticism for its plans to throttle data, it appears none of the major providers are innocent. AT&T, T-Mobile and Sprint have all been known to throttle unlimited data users as they gobble up bandwidth. Not all of them use the same methods, but results are the same –

Read More »

AT&T Billing Error Leaves Municipalities on the Hook

Sometimes it’s not the telcos that suffer most for their mistakes. This is a lesson the City of Springfield, Ill. is learning the hard way after it was ordered to repay $273,000 thanks to an AT&T billing error. The fallout is just one stemming from a huge AT&T federal telecommunications tax error, where the company overcharged customers on data plans from November 2005 to September 2010. A class action settlement has called for AT&T to refund the money to users, meaning governments that already received the funding will have to return it. “It was a letter saying a settlement was

Read More »

AT&T Launches In-Store Pick-Up

AT&T customers can now purchase phones, tablets and other accessories online and pick them up in store, matching a service Verizon has offered for some time. Under the new program customers can choose their device and view which local stores have it in stock. After the purchase is complete, they can pick up their phone in store. Appointments can also be scheduled online. Of course, Verizon still appears to be one step ahead. Its customers can now order same-day home or office deliveries, meaning they can order a new phone in their pyjamas, and not have to get off the

Read More »

U.S. Carriers to Offer Text-to-911

Sprint, AT&T, Verizon and T-Mobile have all committed to the American Text-to-911 program, but it doesn’t mean the service will be active in all areas when it comes into effect May 15. The program is just as it sounds. Instead of calling 911, those who find themselves in an emergency situation will be able to send a text message to 911 instead. However, people should exercise caution before using the service – not all jurisdictions will be able to receive the texts, even if carriers support sending them. Emergency call centers must update technology and train staff for Text-to-911, and

Read More »

AT&T to Introduce Fiber to New Markets

AT&T is gearing up for an expansion that could see fiber rolled out to 100 cities, including Atlanta, Chicago, Fort Lauderdale, Houston, Los Angeles and St. Louis. In total, 21 metropolitan areas are included in the tentative plans. It would give U-verse clients a big boost, bumping Internet speeds to 1 gigabit per second, which – according to AT&T – could allow an HD movie to be downloaded in just over 30 seconds. “We’re delivering advanced services that offer consumers and small businesses the ability to do more, faster, help communities create a new wave of innovation, and encourage economic

Read More »

Kill Switch Coming to Some Smartphones by 2015

A handful of wireless handset makers and service providers have pledged to add a remote kill switch to their devices by 2015 in an attempt to curb theft. Companies such as Apple, Samsung, HTC, Motorola and Google, along with AT&T, Verizon, Sprint and T-Mobile, have all signed on to CTIA’s Smartphone Anti-Theft Voluntary Commitment program. Under the program, all handsets manufactured after July 2015 will include a “baseline anti-theft tool” that is either preloaded or downloadable. It will only apply to devices sold in the United States. According to CTIA, the anti-theft tool will have the following capabilities: 1. Remote

Read More »

Granite Participating in AT&T IP Trials

Granite Telecommunications will participate in AT&T’s upcoming TDM-to-IP trials to determine the impact it will have on its business clients. The competitive local exchange carrier (CLEC) expects the trials to paint a picture of how the transition will affect businesses that depend on plain old telephone service to communicate with their customers. The trials will take place in Carbon Hill, Ala. and West Delray Beach, Fla., markets where Granite is the lone competitive carrier. “The presence of Granite in both wire centers that AT&T has proposed for its service-based experiments will provide an opportunity for the (Federal Communications) Commission to

Read More »

AT&T Acquires Leap Wireless

AT&T has scooped up Leap Wireless in a $1.2 billion deal approved by the Federal Communications Commission (FCC). This means AT&T has effectively taken over control of Cricket, a prepaid mobile service popular in Texas the southwestern U.S. Though concerns have been raised about the larger telecom companies cornering the market by buying up smaller carriers – most recently, the possibility of a huge Sprint/T-Mobile merger has gums flapping – the FCC assures the recent AT&T deal is a balanced one that will benefit Leap customers. The ailing carrier reportedly lost nearly 200,000 subscribers during its third quarter last year.

Read More »

Schooley Mitchell Lawsuit Watch: No Magenta for Aio Wireless

T-Mobile is seeing red over a competitor’s use of its trademark magenta hue. A federal court recently ruled that Aio Wireless did indeed infringe on T-Mobile’s patent by using the specific shade of magenta in its marketing campaigns. The court banned Aio from using the color in its advertising, stores, website, marketing or on social media, something Aio representatives say is a moot point since it no longer uses the color anyways. “While we disagree with the court’s decision, it addresses advertising and store designs that we are no longer implementing,” an Aio rep told FierceWireless.com. “Accordingly, this decision has

Read More »
Archives