Bell has been having a rough time with data security. In May 2017, 1.9 million customer email addresses, 1,700 names, and as many active phone numbers were accessed by hackers. Now, Bell has announced that again customer information was obtained by an “unknown-third party.”
“Hackers illegally accessed some customer information, including name, email address and in some cases phone number, user name and/or account number, for a limited number of Bell customers. There is no indication that any credit card or other banking information was accessed,” Bell said in a statement, published later by a local Toronto news site.
“We apologize to our customers and are contacting all those affected. There is an active RCMP investigation of the incident and Bell has notified appropriate government agencies including the Office of the Privacy Commissioner. Bell works closely with law enforcement, government and the broader technology industry to combat the growth of cyber crimes, and we have successfully supported law enforcement in past prosecutions of hackers.”
According to Bell, less than 100,000 customers have been impacted by the hack. Bell has not yet disclosed whether this breach is in connection with the May incident, or if they are unrelated.