Apple has decided to pull its iOS 8.0.1 software update after it caused some major problems for iPhone users. Many customers reported the update resulted in loss of cell service, making them unable to make calls. There were also complaints the fingerprint ID feature stopped working after the update.
Numerous complaints flooded Twitter shortly after the update was released. “No service on my iPhone after iOS 8.0.1,” said one user. “DO NOT UPDATE,” said another.
The update, released on Wednesday, was meant to fix software bugs and add the health and fitness-monitoring application HealthKit, which had been cut from last week’s release. But it seems the update caused more problems than it fixed.
“We are actively investigating these reports and will provide information as quickly as we can,” Trudy Muller, a spokeswoman for Apple, said in the statement. “In the meantime, we have pulled back the iOS 8.0.1 update.”
For now, users can continue using iOS 8.