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Telecom Audit and Telecom Consulting - Hamilton, Ontario

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Telecom Consultant - Hamilton, Ontario
John Lake

Neil Hostein


Jamie Pritchard


Deb Schreiter


Phil Mostert


Darlene Mostert


Anne Hunt

 

 

Telecom Consultants
Greater Hamilton Area & Wellington County


Mailing:

P.O. Box 24021 Guelph, ON, N1E 6V7

Courier:
226 Dufferin Ave, Brantford, N3T 4R8

Contact Info

Brantford phone: 519.756.1203

Hamilton phone: 905.547.1380
Fax: 519.756.8173
John's cell: 519.861.1433
Neil's cell: 519.465.5660

Jamie's phone: 519.654.2763
Deb's phone & fax: 519.748.5476

Phil & Darlene's phone: 905.667.4762

Phil & Darlene's fax: 866.827.9617

Anne's phone:  519-224-3187

 

SCHOOLEY MITCHELL TELECOM CONSULTANTS

With almost 100 combined years with all the major Telcos, we have the knowledge, experience, and industry contacts necessary to ensure you get the right solutions at the right price!

We can optimize your existing telecom services and negotiate on your behalf with your existing or new suppliers. We can also help you procure and implement new system requirements.

We specialize in businesses with multi-sites/offices, Call Centres, and organizations with mobile sales forces.  We are also attentive to the unique needs of smaller growing businesses.


Managing Partner - John Lake

John is a senior telecom manager with over 20 years experience at Bell Canada, MetroNet Communications and AT&T Canada (now Allstream). With varied ILEC and CLEC experience in many facets of the Telecom Industry including Sales, Marketing, Billing Systems, Personal Computers and Servers, LAN/WAN, Internet, Project Management and Technical Design and Implementation, John brings a well rounded ability to analyze a client's situation and requirements.

John holds a Computer Science degree from the University of Guelph, a Biology degree from McMaster University and also holds Cisco Sales Certification. John participates in continuous professional development and holds certificates in Virtual Private Networks (VPN's), Marketing, Personnel Management and others.

 

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Managing Partner - Neil Hostein

Neil is an experienced Account Manager and joined the Schooley Mitchell organization from TELUS Business Solutions. Neil has several years of various Sales and Sales Management positions including 4 years at AT&T Canada (now Allstream). Neil specializes in Call Center configurations and implementations. Very performance oriented, he consistently sets and exceeds all targets.

Neil is a graduate of the University of Windsor, Ontario with a B.A. in Psychology and also has a minor in Business from the University of Western, Ontario. He also holds a Diploma in Marketing and Advertising from St. Clair College and numerous telecom certifications including the Certified Cisco Sales Expert (CCSE) designation.

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Consultant - Jamie Pritchard

Jamie has a comprehensive understanding of the telecommunications industry gained through 20 years of senior sales and management experience with Bell Canada.  He is an expert in voice and data communications, business needs analysis, and complex, integrated solution development.  He is a keen listener and a compelling client advocate.

He holds a Bachelor of Arts in Humanities from York University and a Professional Coaching Certificate from the Coaches Training Institute.

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Support - Deb Schreiter

Deb is a "can do" individual. She is passionate about her work and will tackle any issue. Customer satisfaction is critical to her mandate in achieving results. This combined with her deep technical expertise drives cost-effective results for clients.

28+ years Telecommunications management experience, Call Center, Phone Center, Marketing, Process and Training. Held inter-carrier roles as ILEC coordinator and CLEC coordinator for Bell. Supported the Top 15 Fortune 500 accounts. Develops relationship that ensure clients have a one stop contact for any issues ranging from data to local access. Continuous sales gains within the Call Center environment Contributed to year over year efficiency gains within Call Center and Phone Center teams. Accountable for the on campus marketing program at all University and Colleges in Ontario and Quebec. Over 4 years the program sales results grew by 60% + each year. Initiated the first corporate on-line order services targeted to students. The success of this program resulted in a mass customer on line offering. Instructed for Call Centre Professional Training Course at Conestoga College

Call Center and Phone Center

  • Implementation of services

  • Process improvement

  • Training

Conestoga College

  • Executive Marketing courses at Queens and York Universities

  • Train the Trainer

  • Numerous customer service courses while at Bell Canada

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Consultant - Phil Mostert

Phil brings over six years of hands on experience in the data and telecommunications sector. Phil has a strong grasp of the new world of IP services and, more importantly, can bring home the relevance of these services to the business issues of any organization.

Phil spent close to two years as a top Account Executive at AT&T Corporation, where he became intimately familiar with the Telco process and systems and with the dynamics of large organizations. Phil then went to FibreWired, a division of Hamilton Hydro, where spent about four and a half years as Director of Sales & Marketing. In addition to refocusing sales and marketing efforts according to the changing needs of the Hamilton marketplace, Phil worked with key accounts like the City of Hamilton, the Hamilton Wentworth Public and Catholic School Boards, Hamilton Health Sciences, Stelco, Dofasco ensuring their telecom needs were being met. During Phil’s tenure with FibreWired, business revenue grew well over two-fold.

Optimization Assistant & Office Administrator - Anne Hunt

Anne joins us from London Life where she had the role of Executive Assistant to the Senior Vice-President of Individual Life Insurance.  Prior to that she held several Administrative positions with Freedom 55 Financial, the Municipality of Chatham-Kent, and telecom specific roles with Telnet and AT&T Canada.  She is a quick starter and does not hesitate to get involved solving customer issues.

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