Schooley Mitchell Telecom Consultants asks for your name, e-mail and other personal information when you join our pulse program or when you bring forth a complaint about services we have provided. The identification information is used to collect data about your preferences and for us to communicate with you as well as to correct service issues.

The information also enables our organization to customize programs as well as services to better meet your preferences and to offer you services appropriately. We may tailor our offers to you based on information you provide when you purchase services from us. We may also use information available from external sources including demographic and census data.

We may also consider utilizing on-line surveys to better understand the needs and profiles of clients of Schooley Mitchell Telecom Consultants. Survey information is used for internal management uses only. Your participation in surveys is optional. You will never be asked to respond to any survey in order to visit our web site or to take advantage of any of its features. This survey information will provide aggregate statistics about our clients and will not include any information or private details that identify you.

At this point in time, we will store data concerning your preferences and behaviours for an indefinite time period. If at any time you wish to withdraw from the pulse program, contact your local representative and request that your personal information be rendered inactive.