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Telecommunications Services
Overview |
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Traffic Studies
Are you receiving traffic and
usage reports from your provider?
Your telephony configuration can have a significant
impact on the profitability of your organization. Paying for phone lines that your organization is not
fully utilizing has an adverse effect on your bottom
line. Furthermore, if your organization has fewer lines
than it needs, potential customers will get a busy signal,
representing a lost revenue opportunity for you.
Traffic studies and the science of traffic engineering
is a complex, mathematical approach to recording and
reporting the flow of calls in and out of your organization.
With a myriad of technical terms, jargon and acronyms, traffic studies can be difficult or overly time consuming
to interpret and analyze. With a variety of mathematical
models being used in this field, you may even see varying
results.
We are the telecommunications experts
Schooley Mitchell will help you optimize your telephony
configuration by analyzing your traffic studies. Our
industry experts will interpret the results and illustrate
the relationship between the findings and your business
performance. Most importantly, with extensive experience
and expertise, our Consultants can recommend the
configuration most likely to improve the efficiency
and profitability of your organization.
If you don't currently receive these reports, Schooley
Mitchell will work with your provider to initiate the
recording of your call traffic. We will coordinate the
accurate and timely reporting of these results in a
format suitable to you.
Schooley Mitchell's analysis and assessments are
completely objective and are conducted only with your
best interest in mind. We will work with your current
provider to make sure the reporting is suitable for
you, or recommend an alternative provider whose reporting
may be more applicable - all with your needs in mind.
Talk to us today to see how analysis of traffic studies
will improve your profitability.
Case study: Schooley Mitchell recently requested a traffic
study from our client's service provider and after
analyzing the results, found that the client was
over-configured for both inbound and outbound
call traffic. Our recommendations resulted in
a configuration that reduced costs by 36% for
the client while maintaining service levels and
quality standards.
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