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Telecommunications Services Overview

Traffic Studies


Are you receiving traffic and usage reports from your provider?


Your telephony configuration can have a significant impact on the profitability of your organization. Paying for phone lines that your organization is not fully utilizing has an adverse effect on your bottom line. Furthermore, if your organization has fewer lines than it needs, potential customers will get a busy signal, representing a lost revenue opportunity for you.

Traffic studies and the science of traffic engineering is a complex, mathematical approach to recording and reporting the flow of calls in and out of your organization. With a myriad of technical terms, jargon and acronyms, traffic studies can be difficult or overly time consuming to interpret and analyze. With a variety of mathematical models being used in this field, you may even see varying results.


We are the telecommunications experts

Schooley Mitchell will help you optimize your telephony configuration by analyzing your traffic studies. Our industry experts will interpret the results and illustrate the relationship between the findings and your business performance. Most importantly, with extensive experience and expertise, our Consultants can recommend the configuration most likely to improve the efficiency and profitability of your organization.

If you don't currently receive these reports, Schooley Mitchell will work with your provider to initiate the recording of your call traffic. We will coordinate the accurate and timely reporting of these results in a format suitable to you.

Schooley Mitchell's analysis and assessments are completely objective and are conducted only with your best interest in mind. We will work with your current provider to make sure the reporting is suitable for you, or recommend an alternative provider whose reporting may be more applicable - all with your needs in mind.

Talk to us today to see how analysis of traffic studies will improve your profitability.

 

Case study: Schooley Mitchell recently requested a traffic study from our client's service provider and after analyzing the results, found that the client was over-configured for both inbound and outbound call traffic. Our recommendations resulted in a configuration that reduced costs by 36% for the client while maintaining service levels and quality standards.



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