| Client Analysis |
Planning for telecommunications must include considerations for both short and long-term needs and objectives. The telecommunications world is changing so rapidly that cutting-edge technology today is old news tomorrow. In order to ensure that long-term needs are fully accounted for, Schooley Mitchell Consultants develop analyses in consultation with you. Schooley Mitchell can provide the following Managed Services for your business.
System Design and Specification Development
Understanding your needs and matching the most appropriate suppliers and solutions to those needs is a critical step along the path to delivering reduced costs and increased efficiency to your business. A change to a critical component of your business requires precise planning to ensure that transitions are smooth and objectives are met. Schooley Mitchell prepares detailed Request For Quotes (RFQ)'s / Request for Proposals (RFP)'s based on information identified in a needs analysis. Only at this point will qualifying suppliers be asked to provide proposed solutions.
Technology Review
The technology available changes almost every day. Supported by a sophisticated research and development team, Schooley Mitchell's mandate is to be well informed about new communications technologies and to have the expertise to deliver the technology to you as soon as it is available. We ensure proper evaluation is completed on new products and services prior to considering them as part of an appropriate solution. The goal is to ensure that all available technology is considered to meet your needs, but also to ensure the technology is stable and will ultimately deliver value, not headache.
Vendor Assessment
Schooley Mitchell's expertise ensures that vendor responses are comparable and that only responses in appropriate format are considered. All vendor inquiries are handled in a consistent and professional manner. Vendors themselves are evaluated to ensure they will satisfy your needs. Certain due diligence procedures are completed, including consideration of:
- Vendor pricing
- Vendor history
- Service capabilities
- Training capabilities
- Maintenance agreements
- Contract language
- References
Following evaluation and assessments of vendors that fit your criteria, further negotiation may be required to ensure all needs are met at an appropriate cost. Schooley Mitchell's wide breadth of industry experience ensures that this process delivers the optimum solution to you.
Project Management and Implementation
The ultimate purpose of any evaluation process is to ensure that the best solution, at the best price, is implemented to satisfy your needs. Schooley Mitchell ensures that the implementation process is executed with minimum disruption to your business. Scheduling, installation, training, "extras", follow-up and continuing service procedures are all a part of the implementation process that Schooley Mitchell's experienced Consultants manage for you.